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Police Department, re: Selection of Most Qualified Proposer for Jail Medical Services Provide Resolution awarding a contract for jail medical services to Shield Telehealth Medical Services as the most qualified proposer and authorizing the City Manager or his designee to enter into a three-year Agreement with City options for two one-year renewals for a total contract amount not to exceed $2,018,238

Glendale, CA February 24, 2026 - February 24, 2026

Summary

The City Council is set to award a contract for jail medical services to Shield Telehealth Medical Services as the most qualified proposer. This resolution authorizes the City Manager to enter into a three-year agreement, with options for two one-year renewals, for a total contract amount not to exceed $2,018,238. Shield Telehealth was selected over Vital Medical Services after a review process that included scoring on qualifications, service requirements, and fee structure. Shield's proposal included additional services such as expedited access to urgent care and on-site nursing during weekend nights, which are expected to save officer time. The current contract with Vital Medical Services expires on June 30, 2026.

Citizen Impact

This contract ensures continued provision of essential medical services for arrestees in the GPD jail. Residents can expect continuity of care for individuals in custody, with the selected provider offering enhanced services that may improve efficiency within the police department.

Confidence

high

No timeline data available.