25-205 : Nowakowski - Implement Nurse Navigation Program for the City of Buffalo

This resolution, sponsored by Council Member Mitchell P. Nowakowski, proposes the implementation of a Nurse Navigation Program for the City of Buffalo, in partnership with American Medical Response (AMR).

The program aims to address concerns over long wait times in the 911 emergency response system, which are attributed to an influx of non-urgent medical calls straining resources. The Nurse Navigation Program will employ trained medical professionals to triage these non-urgent calls, directing patients to appropriate care pathways and thereby reducing pressure on transporting EMS resources.

Key points include:

• Full Funding: The program is entirely funded by AMR Western New York, with no additional financial burden to the City of Buffalo or its taxpayers.
• Proven Success: The program has been successfully implemented in 32 other cities across the United States, including Rochester, NY, and Baltimore, MD.
• Next Steps: The resolution requests the attendance of Corporation Counsel, the Fire Commissioner, and the Medical Director of the Buffalo Fire Department at the Legislation Committee Meeting on February 11, 2025, to discuss the feasibility of implementation.

This initiative aligns with the City of Buffalo's commitment to enhancing public health through innovative solutions without increasing taxpayer burden.